Terms & Conditions

**No Refunds Policy – The Craft Hub EC**

At The Craft Hub EC, we are committed to providing high-quality workshops, events, and products. To ensure a fair and transparent process for all customers, we have implemented the following "No Refunds" policy:

1. **No Refunds**  

  All purchases, bookings, and reservations made with The Craft Hub EC are non-refundable. This includes, but is not limited to, workshop fees, event tickets, and product purchases.

2. **Transfers and Rescheduling**  

  We understand that unexpected situations can arise. If you are unable to attend a workshop or event you have booked, we are happy to offer the option to transfer your booking to a future event or workshop, subject to availability, provided that:

  - You notify us at least **48 hours prior** to the start of the event or workshop.  

  - Transfers are subject to the availability of spaces in future workshops or events of equal value. If no suitable event is available, the option to transfer may not be applicable.

3. **How to Request a Transfer**  

  If you need to transfer your booking, please contact us via email at [Your Contact Email] or phone at [Your Contact Number] as soon as possible, and no later than 48 hours before the scheduled start time. Please include your booking details, and we will do our best to accommodate your request.

4. **Non-Transferable Bookings**  

  Any requests made within **48 hours** of the scheduled workshop or event start time will not be eligible for a transfer. In this case, your booking will be forfeited, and no refund or credit will be issued.

5. **Changes and Cancellations by The Craft Hub EC**  

  In the unlikely event that The Craft Hub EC needs to cancel or reschedule an event or workshop, you will be offered a full transfer to another event or workshop of equal value. If no suitable alternative is available, a refund may be provided at our discretion.

By completing a booking with The Craft Hub EC, you acknowledge and accept this No Refunds Policy